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F.A.Q

Subscription

Yes, most wine subscription services offer flexibility, allowing you to cancel or pause your subscription whenever you choose.

Yes, many wine subscription services in Ontario deliver to various regions across the province.

Research is key. Look for reviews, ratings, and recommendations to gauge the reputation and quality of a wine subscription service.

Absolutely! Wine subscriptions make excellent gifts for wine enthusiasts, offering a unique and personalized experience.

Some wine subscription services offer customization options, allowing you to tailor your selections to your specific taste preferences. Be sure to check with the service provider for details.

Returns

If you are not completely happy with the goods that you have received, you can return them to us within 14 days of receipt, providing they are in original resalable condition.

We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.

Please enclose the completed Returns Form with your goods, and make sure all returned items are well packaged, so as not to be damaged in the post.

To return an item you can simply complete the enclosed returns form and attach the return address to the package and take it to your local post office.
We offer FREE return postage on all orders returned within 14 days of receipt.
We aim to process returns within 2 working days of receiving them. You will be notified by email once the returns process is complete.

Payment

We currently accept all relevant credit and debit cards including Visa, Mastercard, PayPal and Postfinance.

We accept payment in Canadian dollars only.

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